SUSPENSIONES FELIX, responsible for the website, hereinafter RESPONSIBLE, provides users with this document, with which it intends to comply with the obligations set forth in Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), BOE no. 166, as well as to inform all users of the website about the conditions of use.
Any person accessing this website assumes the role of user, undertaking to strictly observe and comply with the provisions herein, as well as any other legal provision that may be applicable.
SUSPENSIONES FELIX reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of such obligations, being understood as sufficient with the publication on the website of SUSPENSIONES FELIX.
Domain name: suspensionesfelix.com
Trade name: FÉLIX SUSPENSIONS
Company Name: FELIX MIGUEL BARONA GALLEGO
VAT NO: 15419458M
Registered office: CALLE FELIX RODRIGUEZ DE LA FUENTE 45A. 03184. TORREVIEJA. ALICANTE
Telephone: 675 249 630
E-mail: info@suspensionesfelix.com
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, are the property of the RESPONSIBLE PARTY or, if applicable, it has a licence or express authorisation from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registers. Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialisation, in any case requires the prior written authorisation of the RESPONSIBLE PARTY. Any unauthorised use is considered a serious breach of the author's intellectual or industrial property rights.
The designs, logos, text and/or graphics that do not belong to the RESPONSIBLE and that may appear on the website belong to their respective owners, being themselves responsible for any possible controversy that may arise with respect to them. The RESPONSIBLE expressly authorises third parties to redirect directly to the specific contents of the website, and in any case redirect to the main website of suspensionesfelix.com.
The RESPONSIBLE recognises the corresponding intellectual and industrial property rights in favour of their owners, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor any endorsement, sponsorship or recommendation by the same.
To make any comments regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so by sending an e-mail to info@suspensionesfelix.com.
The RESPONSIBLE party is exempt from any type of responsibility derived from the information published on its website as long as it does not have effective knowledge that this information has been manipulated or introduced by a third party external to the same or, where appropriate, has acted diligently to remove the data or make access to the same impossible.
This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct functioning and visualisation of the site. The cookies used are, in any case, of a temporary nature with the sole purpose of making browsing more efficient and disappear at the end of the user's session. Under no circumstances do these cookies themselves provide personal data and they will not be used to collect them.
Through the use of cookies it is also possible for the server where the website is located to recognise the browser used by the user in order to make browsing easier, allowing, for example, access by users who have previously registered to the areas, services, promotions or competitions reserved exclusively for them without having to register on each visit. They can also be used to measure the audience, traffic parameters, control the progress and number of entries, etc., being cookies technically dispensable in these cases, but beneficial for the user. This website will not install dispensable cookies without the user's prior consent.
The user has the possibility of configuring their browser to be notified of the reception of cookies and to prevent their installation on their computer. Please consult your browser instructions for more information.
From the website, you may be redirected to content on third-party websites. Given that the RESPONSIBLE cannot always control the contents introduced by third parties on their respective websites, it does not assume any type of responsibility with respect to said contents. In any case, it will proceed to the immediate removal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.
The RESPONSIBLE is not responsible for the information and content stored, including but not limited to, in forums, chats, blog generators, comments, social networks or any other medium that allows third parties to publish content independently on the website. of the RESPONSIBLE. Nevertheless, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it makes itself available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.
This website has been checked and tested to ensure that it functions correctly. In principle, it can be guaranteed to function correctly 365 days a year, 24 hours a day. However, the RESPONSIBLE PARTY does not rule out the possibility of certain programming errors, or the occurrence of force majeure, natural disasters, strikes or similar circumstances that make it impossible to access the website.
The website servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in an activity file of the server that allows the subsequent processing of the data in order to obtain only statistical measurements that allow us to know the number of page impressions, the number of visits made to the web servers, the order of visits, the access point, etc.
For the resolution of all disputes or questions relating to this website or the activities carried out therein, Spanish legislation shall apply, to which the parties expressly submit themselves, and the Courts and Tribunals of Torrevieja shall be competent for the resolution of all disputes arising from or related to its use.
Our website provides a virtual POS system provided by Redsys technology, as well as payment by bank transfer.
The user must consider that we are the entity responsible for the transaction, but it is provided by an external service with SSL encrypted communication. Not only do we not store your payment details, but we do not share your personal information with anyone. We cannot see your payment information because the system is serviced by an external provider.
The RESPONSIBLE party will be responsible for arranging the collection of the product that the CLIENT wishes to carry out the intervention and will deposit it in its own premises for its correct treatment. The CLIENT will be responsible for the correct packaging of the product and for correctly identifying the details of the sender and recipient. The RESPONSIBLE PARTY will decline any type of responsibility as a consequence of damage caused by incorrect packaging during transport, as well as loss or misplacement caused by incorrect identification of the parties involved in the shipment. Once the CUSTOMER's shipment has been received, SUSPENSIONES FELIX will assess the intervention to be carried out. In the event that the CUSTOMER has selected a service with a lower cost than the minimum required by SUSPENSIONES FELIX, due to the nature of the object to be repaired, SUSPENSIONES FELIX will notify the CUSTOMER of this circumstance before carrying out any intervention, and SUSPENSIONES FELIX will have the right to cancel the service by means of which SUSPENSIONES FELIX will return the product to the CUSTOMER without manipulating it, charging the transport costs of the product with respect to the price paid by the CUSTOMER. All prices shown on the website do not include taxes. The final price will be shown with the taxes broken down in the checkout process. Unless there is a technical error, the prices are those shown on this website. SUSPENSIONES FELIX may make a variation in them without prior notice to the CLIENT, except in those cases where the CLIENT has already paid for a product or service, without detriment to the above mentioned.
The payment of the service by THE CUSTOMER explicitly grants SUSPENSIONES FELIX his authorisation to carry out the desired intervention. In case the CUSTOMER wishes to cancel the service, he/she must inform SUSPENSIONES FELIX in writing before the date of receipt of the shipment by SUSPENSIONES FELIX at the workshop by e-mail info@suspensionesfelix.com. In this case, SUSPENSIONES FELIX will return the product to the CUSTOMER untouched, with the accrual of the relevant transport and/or management costs.
Customers must provide us with the order ID to find your service. Remember to tell us by phone, also by email if you are sending us an email. If you do not provide it we cannot consider it as a formal request and therefore it will not be considered as a correct request for a refund.
Any refund request accepted will be executed through the same method as the original payment.
From the moment the customer makes the payment of a product or service, SUSPENSIONES FELIX will receive an automated notification of the same to proceed to its implementation and collection with an external transport agency. Once SUSPENSIONES FELIX has received the product to be handled, SUSPENSIONES FELIX will proceed to carry out the work, without prejudice to the stipulations of section 6 of this page. Once the work has been carried out, an invoice will be issued to the CUSTOMER and, once it has been paid, the manipulated product will be sent to the CUSTOMER's address.
SUSPENSIONES FELIX is the legitimate intellectual owner of all products and services offered on this website. The total or partial distribution of the contents and services published on this website is strictly forbidden.